Our privacy commitment
The theidomarketplace.co.uk website (“I DO Marketplace) is owned and operated by I DO Marketplace Ltd. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact I DO Marketplace at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
Information about you
When a customer or seller registers on I DO Marketplace we ask for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information. All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make on I DO Marketplace. This means both our sellers and (in some instances) we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
Managing your orders
We may monitor and review communications between you and our sellers on our Content Management System (CMS), solely for the purposes of ensuring that your orders are managed appropriately by our sellers and our customer service team, and in accordance with the terms and conditions that we have in place with our sellers.
Data over the internet
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at I DO Marketplace, you’re agreeing and authorising us to process data in this way.
How we protect information
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our sellers and any sub-contractors who need the information to perform a specific job are granted access to personally identifiable information.
How you can help us protect your information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
To see all the information we have about you, and to correct any inaccuracies, please contact us
How to unsubscribe
If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please contact us
Our sellers’ privacy policies
Our sellers are bound by the same legislation as us, and specifically must comply with the Data Protection Act 1998.
In using I DO Marketplace our sellers (and their affiliates), agree not to:
- sell, barter, disclose or transfer to any third party, any data passed to them as a result of any transaction via the site (e.g. personal data of any user), or permit any third party to have access to the same;
- send to any I DO Marketplace user any non-electronic direct-mail marketing;
- send to any I DO Marketplace user any electronic communication except as necessary to complete any Buyer’s transaction or to respond to a customer service enquiry made by such Buyer concerning such transaction;
- use any domain name (or any part of it) on I DO Marketplace and/or otherwise in any communications that they have with any user of I DO Marketplace;
- target unsolicited communications of any kind to any user of the Site.
By visiting this website with your browser settings adjusted to allow cookies, you are consenting to I DO Marketplace using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.
Please note: to make full use of I DO Marketplace and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The I DO Marketplace website (like many other shopping websites) will not work when cookies are blocked.
The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.
The list below details the cookies used on I DO Marketplace. We have outlined who sets these cookies and their purpose. If the party reads something other than ‘I DO Marketplace’, these are our third party business partners who help us to enhance your browsing experience.
What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.
Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow sites like I DO Marketplace to deliver you a personalised shopping experience.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.